Encounters Europe

Overview

Industry: Holidays

Company background: Encounters Europe organise educational trips for schools and youth groups across the UK. The trips they organise are throughout Europe and offer children an insight into different cultures, such as city breaks to Paris and Barcelona to name but a few. Founded in 1982, they have provided excellent educational trips to many groups across the UK, making it more affordable and exciting for all those involved. They have been moving from strength to strength over the years by having a solid parent company, good staff and quality services.

Need: To develop a new website and rebrand

Benefits: FDC's re-branding and web design solutions and ongoing services

Need

A recent decision was made that Encounters Europe needed a new website which would replace the original, dated one. After an online search, the team at Encounters were pleased with what FDC offered and after a mock up of the website was designed, all parties were happy for the project to start.

Encounters wanted to move on as a company and they felt the only way they could begin this process was by having a smart and professional new website.

John Gardiner from Encounters Europe said: "We had a look at the previous work produced by FDC and we were really impressed. They had a fresh approach to design and didn't fill us up with jargon and excessive prices. They just stated what they could offer us, what we needed and what we didn't necessarily need, it was a refreshing process."

Solution

FDC's team of web, sales and marketing specialists worked closely with Encounters Europe from the beginning of the project to the launch date ensuring that all parts of the new website were going to plan. Since the website's been live, Encounters Europe can now feel a sense of pride about their professionally designed website. The team at FDC have created a colourful website which allows users to gain all the information they need to plan a European trip. The new website is set to bring a lot of new business to the excursion company.

Gardiner added; "Overall we are very happy with the finished result, the site looks great and we are continuing to develop it. "I am extremely happy with the new website and the work that FDC have done for us. Since the website has gone live we have more control over the website and it creates a much better image of the company as a whole.

"The budget was met and so was the deadline, the professional, yet friendly approach that FDC create is a good one. Throughout the project we didn't come across any issues and the whole process was very smooth.

"In future I would not hesitate to recommend FDC to other people. The team are easy to deal and communicate with, the price is extremely competitive and the technical know-how that they provide is excellent."